"The MonCash team informs its customers, partners and the general population that it is aware that it has discovered certain technical problems which deserve to be resolved after the migration to its new platform https://www.haitilibre.com/en/news-40199-haiti-economy-moncash-acquires-a-new-technological-platform.html

The entire MonCash technical team is already working to solve the problems as soon as possible.

This migration was important to offer customers a quality service with many innovations, a service that incorporates all the innovations of the mobile transfer market, as is done all over the world.

MonCash receives all complaints from its customers. Every day, the team makes sure to deal with them on a case-by-case basis. They will continue to help everyone and advise customers not to hesitate to contact us with any issues. Our teams are there to listen to you and support you.

MonCash guarantees that all problems will be resolved soon and takes this opportunity to apologize to customers affected by these technical problems.

Thank you for understanding !"

IH/ iciHaiti