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iciHaiti - NOTICE : Damaged optical fibers at Hainet and Access Haiti
15/09/2022 10:01:54

iciHaiti - NOTICE : Damaged optical fibers at Hainet and Access Haiti
After Digicel which suffered 9 fiber optic cable breaks in less than a week https://www.haitilibre.com/en/news-37643-haiti-digicel-demonstrations-responsible-for-optical-fiber-cuts.html , it is the turn of internet service providers Hainet and Access Haiti to be unable to provide regular quality services, collateral victims of the demonstrations...

Message from Hainet :
"Hainet informs its customers that its internet network is not working properly due to the situation in the country, and the blocked roads make the work of our technicians very difficult.

We have several fiber optic cables that are down, preventing our antennas and our customers' internet from working properly. Our technicians are working non-stop to resolve this issue quickly so that our customers can get service normally.

Hainet asks the population to help protect its equipment so that the Internet works properly.

Once again, we apologize to our customers for this inconvenience, we count on their patience and understanding."


Message Access Haiti :
" Access Haiti informs its customers that due to the situation in the country, our network cannot operate normally, and it is really difficult for our technicians to reach problem areas due to blocked roads.

We have several fiber optic cables that are cut in various parts of the country causing our antennas and fiber optic service to not work as they should, affecting the internet connection of all of our customers.

Our technicians will do everything in their power to resolve the problem as quickly as possible so that the service can function properly.

Access Haiti counts on the understanding and support of the population and asks them to help it protect its infrastructure so that all customers can use the service without problems.

We once again apologize to all of our customers, thanking them for their patience and understanding."


See also :
https://www.haitilibre.com/en/news-37643-haiti-digicel-demonstrations-responsible-for-optical-fiber-cuts.html

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